FAQ

Generally 4-6 weeks

We’re proud to be available any time whatever your chosen contact method.  Call us at 845-634-0200.  Chat live with a US-based agent on our website 24/7.  You can log into your account on our support portal and submit or respond to an open ticket. Hit us up on Twitter @fastweblaunchsupport. Send us an email.  Our support fanatics are ready to help you!

That’s part of the plan!  We’ll take care of any updating for you.  Of course, if you want to update content yourself, we provide instructions on how to do that. Whether it’s adding a photo or updating an event calendar, we can help you quickly and easily.

Your website has a unique design and the content we build is also unique. We don’t use a template to build your site so each design is unique. After your site is live, a competitor website for some reason looks similar to yours we will work with your to adjust it until you’re satisfied.

We have a proven consultative interview process, coupled with our extensive website building experience, that results in quality, seo-friendly content. When you sign up with Fast Website Launch, we’ll send you our Website Content Guidelines package so you can be prepared during your interview.

We interview our customers on the telephone for about thirty minutes. At least five days before the call is scheduled, we’ll send you the Website Content Guidelines package with a summary of the kinds of things we’ll ask you during our phone meeting. You might have more than one person on your side of the call and you might email us certain documents to help us understand your business best.

Our goal is to get your site launched in 4 weeks. Some take a longer, depending on revisions, content submissions, your approvals and complexity of the project. We recommend that you approve site to go live as soon as possible. This way your new site can start building its SEO ranking and atracting customers. The FWL Website Service allows for unlimited changes so there is plenty of time to get it right.

Although traffic is never guaranteed, after switching to FWL our clients often have an increase in organic traffic. The two main reasons more visiblity in local business directories and detailed attention to improving your website’s SEO.

Fast Website Launch developers will take the content on your existing site and implement it in a modern, professional, mobile-friendly website framework.  We’ll make sure all your links work and preserve your Google juice and URL structure, either through careful page structure or a redirect plugin.  Once your site is live, the monthly subscription plan ensures the safe continued operation of your new site and allows you to add and modify content as needed.

The monthly fee pays for hosting your site on the Internet on our servers.  We maintain and manage your website, keeping the software used to build it up to date and making sure everything is secure. And yes, it’s a very good deal. We put your site on the same servers we use to run our business so you can be confident that it’s being properly managed and protected.  We’re available any time to support your site including maintenance and content updates. You’d need a team of in-house experts to get the same level of service you enjoy with Fast Website Launch.

You can cancel at anytime, there are no contracts. If you cancel your subscription and have been with FWL for at least 12 months, we will provide you with all design elements, website content, blog postings, page layouts and the generated HTML and CSS. Due to the proprietary elements of our FastWeb platform we are not able to provide the underlying website code, or database files.

Fast Website Launch headquarters is located in New York, just north of the City.  Using the power of the Internet, we have a virtual team of business and technology experts across the United States focused on creating, managing and maintaining websites. We are a US-based company with US-based workers. When you call Fast Website Launch, you’ll reach someone in the USA.

Your interview will be a conversation with one of our business consultants, a technology expert with years of experience working with business owners and managers.  Our consultant will gather the information necessary for our copywriters to craft the compelling content you expect on your new website.

test copy here just to check that things are working OK.

Who are you helping?|How are you helping them?

Do you have Privacy & Terms?|Do you have an Affiliate Disclaimer?|Do you have a contact page & form?

Call to action ‘above the fold’ on the page?|Are you asking engaging questions?Are you offering an irresistible lead magnet?|Do you have an effective marketing funnel?

Am I in the right place?| Is this what I’m looking for?

Have you done your keyword research for SEO?|Have you included shareable content, images and quotes?|Is your contact info displayed on every page?|Is your site mobile responsive?|Are you frequently adding and updating your content?

Do you have a professionally designed website?|Is your site optimized for both desktop and mobile devices?|Does your site feature an attractive photo of you?|Do do you have testimonials that speak to your visitors objections?|Are you displaying all credentials, badges, memberships, etc. ?|Are you encouraging social media followers?

test copy here just to check that things are working OK.

You are already providing design services, marketing materials and maybe mailing services. Offering website and online services are a natural fit.

Certainly! In addition to your free landing page if you sign up for your own website we have some extra goodies for you. If you are interested schedule a consultation so we can review the program with you.

We provide you with a branded landing page, sales materials and sales support.

Of course. After the website is launched we can discuss all types of internet related serveces

Adding websites and web services to your service offerings is a natural fit since you already provide marketing and sales materials to your customers.

One reat thing about website services is that they are billed monthly, every month, for as long as the customer uses the service. This will provide a consistent predictable income on top of your other sales.

We have been in the website business for over 10 years and supplying software and technology to small businesses for over thirty years.

The difference is that you dfon’t have to do any of the work or field any support calls. We handle it all.

Each sale of your main offering will net you a $50 commission and $50 each month the customer stays with our service

I won’t give you the “sky’s the limit” line. This is an add-on service to your current business. That said, you can make as much money as your sales commitment and customer pool allows.

By selling website services you are keeping yourself top-of-mind with your frequent customers as well as the customers that use your services infrequently.

There are no costs to you.

As FWL runs on a subscription model, they want customers to stick around as long as possible. If a local business is going to invest in a website, the business has every intention to keep the website live for a long time. Compare that to an individual who might do everything by himself and could stop paying any minute

You are not committed to a contract or asked to generate a certain amount of customers. We are available to you and your customers when you need us.

Just as you’re always working to improve your process to reach and serve your customers better, the same rings true for us. That’s why our focus is making sure that Odyssey grows with you and never remains stagnant.

You can expand your range of services without investing in new team members or training as our developers and designers will act as a seamless extension of your business

All you do is enter your company, name, email and phone number into this form and one of the principals will contact you

If your customer’s website needs don’t fit into one of our packages we will conduct a free discovery session and provide them with a project poposal and estimate.

Local businesses, non-profits, consultants and any type of service business are great candidates for this service

In addition to your access to a dedicated professional we provide monthly on-demand trainings covering various topics

Check out our guidance here

You will be assigned a dedicated support professional who can provide you all the information you need and coordinate any special circumstances with the rest of our support team.

If you are currently spending money on marketing then you understand the value and importance of getting your message out there to your customers and prospects.  In today’s environment getting your message out there on the web is as important.  It is more important than being in the yellow pages was 20 years ago.

If your website is not generating the business you need then it’s time to find out why!

You and your business not only deserve a website you are proud of, your customers, prospects and vendors will see you as more professional..

If you currently have a website then it is clear you understand the need for your small business to be on the web.

Social network users trust content shared by their peers

Often the reason why a website gets neglected is because the original designer/developer/agency are no longer available or not helpful.

A major reason why visitors leave and a major factor in your Google search ranking is website load speed.

Google favors responsive websites. An update in 2015 punished non mobile-friendly websites in the search rankings.

Current research says that you have milliseconds to grab your site visitor’s attention. It gets harder and harder to grab your site visitor’s attention. It is important that your website have a good, current design.  This includes engaging images and a simple, clear message that speaks to your audience.

If your website is not speaking to the concerns and information needs of your target audience you don’t have a chance.

25% of website visitors leave websites that are difficult to navigate. Having proper navigation, both by having a good menu structure and using internal links, can be the difference between increased sales and lowered search engine rankings.

If you are gtetting no feedback or negative feedback it is clear that the website is not representing your business well.

If your marketing budget is a minimum of $3500 for the year our website service is a very sound investment

It is important to know what you want your new site to do so we can target that goal and measure the result.

People tend not to trust outdated websites. In fact 75% of users judge a company’s credibility based on their website’s design. If you have not updated your site in the last 3-4 years your design and messaging, most likely, are out-of-date.