QUESTIONS & RESOURCES

We’re proud to be available any time whatever your chosen contact method.  Call us at 845-634-0200.  Chat live with a US-based agent on our website 24/7.  You can log into your account on our support portal and submit or respond to an open ticket. Hit us up on Twitter @fastweblaunchsupport. Send us an email.  Our support fanatics are ready to help you!

That’s part of the plan!  We’ll take care of any updating for you.  Of course, if you want to update content yourself, we provide instructions on how to do that. Whether it’s adding a photo or updating an event calendar, we can help you quickly and easily.

Your website has a unique design and the content we build is also unique. We don’t use a template to build your site so each design is unique. After your site is live, a competitor website for some reason looks similar to yours we will work with your to adjust it until you’re satisfied.

We have a proven consultative interview process, coupled with our extensive website building experience, that results in quality, seo-friendly content. When you sign up with Fast Website Launch, we’ll send you our Website Content Guidelines package so you can be prepared during your interview.

We interview our customers on the telephone for about thirty minutes. At least five days before the call is scheduled, we’ll send you the Website Content Guidelines package with a summary of the kinds of things we’ll ask you during our phone meeting. You might have more than one person on your side of the call and you might email us certain documents to help us understand your business best.

Our goal is to get your site launched in 4 weeks. Some take a longer, depending on revisions, content submissions, your approvals and complexity of the project. We recommend that you approve site to go live as soon as possible. This way your new site can start building its SEO ranking and atracting customers. The FWL Website Service allows for unlimited changes so there is plenty of time to get it right.

Although traffic is never guaranteed, after switching to FWL our clients often have an increase in organic traffic. The two main reasons more visiblity in local business directories and detailed attention to improving your website’s SEO.

Fast Website Launch developers will take the content on your existing site and implement it in a modern, professional, mobile-friendly website framework.  We’ll make sure all your links work and preserve your Google juice and URL structure, either through careful page structure or a redirect plugin.  Once your site is live, the monthly subscription plan ensures the safe continued operation of your new site and allows you to add and modify content as needed.

The monthly fee pays for hosting your site on the Internet on our servers.  We maintain and manage your website, keeping the software used to build it up to date and making sure everything is secure. And yes, it’s a very good deal. We put your site on the same servers we use to run our business so you can be confident that it’s being properly managed and protected.  We’re available any time to support your site including maintenance and content updates. You’d need a team of in-house experts to get the same level of service you enjoy with Fast Website Launch.

You can cancel at anytime, there are no contracts. If you cancel your subscription and have been with FWL for at least 12 months, we will provide you with all design elements, website content, blog postings, page layouts and the generated HTML and CSS. Due to the proprietary elements of our FastWeb platform we are not able to provide the underlying website code, or database files.

Fast Website Launch headquarters is located in New York, just north of the City.  Using the power of the Internet, we have a virtual team of business and technology experts across the United States focused on creating, managing and maintaining websites. We are a US-based company with US-based workers. When you call Fast Website Launch, you’ll reach someone in the USA.

Your interview will be a conversation with one of our business consultants, a technology expert with years of experience working with business owners and managers.  Our consultant will gather the information necessary for our copywriters to craft the compelling content you expect on your new website.

If you are currently spending money on marketing then you understand the value and importance of getting your message out there to your customers and prospects.  In today’s environment getting your message out there on the web is as important.  It is more important than being in the yellow pages was 20 years ago.

If your website is not generating the business you need then it’s time to find out why!

You and your business not only deserve a website you are proud of, your customers, prospects and vendors will see you as more professional..

If you currently have a website then it is clear you understand the need for your small business to be on the web.

Social network users trust content shared by their peers

Often the reason why a website gets neglected is because the original designer/developer/agency are no longer available or not helpful.

A major reason why visitors leave and a major factor in your Google search ranking is website load speed.

Google favors responsive websites. An update in 2015 punished non mobile-friendly websites in the search rankings.

Current research says that you have milliseconds to grab your site visitor’s attention. It gets harder and harder to grab your site visitor’s attention. It is important that your website have a good, current design.  This includes engaging images and a simple, clear message that speaks to your audience.

If your website is not speaking to the concerns and information needs of your target audience you don’t have a chance.

25% of website visitors leave websites that are difficult to navigate. Having proper navigation, both by having a good menu structure and using internal links, can be the difference between increased sales and lowered search engine rankings.

If you are gtetting no feedback or negative feedback it is clear that the website is not representing your business well.

If your marketing budget is a minimum of $3500 for the year our website service is a very sound investment

Local businesses, non-profits, consultants and any type of service business are great candidates for this service

It is important to know what you want your new site to do so we can target that goal and measure the result.

People tend not to trust outdated websites. In fact 75% of users judge a company’s credibility based on their website’s design. If you have not updated your site in the last 3-4 years your design and messaging, most likely, are out-of-date.